by Ekaterina Walter | Jan 1, 2016 | Social Media
It is a new year. It is a time for resolutions. We want to lose weight. We want to visit a new country. We want a shot at a new job. But it seems a lot of times in our resolutions we ignore the obvious, something that we might think we are good at, but something we...
by Ekaterina Walter | Apr 3, 2014 | Social Media
Humans are visual creatures: we are programmed to react to visuals more so than words, and an incredible 93% of communication is in fact non-verbal. Visuals are processed 60,000X faster in the brain than text, and 90% of information transmitted to the brain is visual....
by Ekaterina Walter | Mar 27, 2014 | Social Media
If you have ever felt little or powerless in your life (and I bet most of us have at some point), you know how deeply unsettling that feeling is. Some of us would do anything to never experience that feeling ever again. The pursuit of excellence in customer service,...
by Ekaterina Walter | Jun 28, 2013 | Social Media
In my conversations with women and men of all walks of life, ages, and backgrounds I notice that people are divided into two camps when it comes to gender communication: One believes that men and women inherently communicate differently and hence need to be treated...