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Tag Archive 'listening'

Originally published in Fast Company What if you could monitor conversations about your brand online? What if you could react instantly to viral buzz? What if you could create a company that consumers felt involved in? Now you can. Brands are harnessing the conversational aspect of social media by setting up “Listening Command Centers” to […]

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The greatest compliment that was ever paid me was when one asked me what I thought, and attended to my answer Henry David Thoreau You may have already noticed that there are not a lot of people out there who you would call “great listeners”. I can’t say I myself belong to this group, though […]

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